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"The digitization of pre-sales and after-sales processes is relatively complex, especially in the back end. To ensure that the motto "making work easy" becomes a reality not only for our customers but also for us internally, it was very important for us to have a central partner to accompany us on the way conceptually and in terms of IT integration."
"We were able to massively increase the degree of automation. Product data sheets are realized automatically with Viamedici EPIM. Today, we can handle requests from the national companies for product sheets as PDFs within five minutes. That was not even conceivable in the past."
"The creation time for publications has been significantly reduced. The overall scope and complexity of Sick's current publication architecture would not be possible without an EPIM database. "
"EPIM has the great advantage that it is very easy and convenient to use and was thus very quickly accepted by users. Of course, this also means a short familiarization period with the system and a greater focus on data maintenance itself."
"EPIM is the central platform for advanced material information, material and image relationships. Built on top of our ERP and MAM/DAM system, it provides this data in a unified way to automatically accepting systems."